Privacy Policy

Effective Date: July 15, 2025

At Bits & Bytes Education ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or learning platform. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

Personal Information: Name, email, phone number, student grade, school name, and billing info.
Child Info: With parent or school consent, we collect limited info for users under 13.
Technical Info: Browser type, IP address, device data, pages viewed, time spent.
Behavioral Info: Usage patterns, learning progress, submitted assignments, support chats.
Payment Info: Card details and billing address (processed securely via Stripe).

2. How We Use the Information

We use the data we collect to:

Create and manage user accounts
Send important notifications (assignments, invoices, updates)
Assess student performance and personalize learning paths
Communicate with parents, teachers, and students
Improve our website, platform, and services
Prevent fraud and secure user information
Comply with laws and protect our legal rights

3. Children's Privacy (Under 13)

We do not knowingly collect personal data from children under 13 unless a parent, guardian, teacher, or school administrator has given consent. If we become aware that such data was collected without appropriate consent, we will delete it promptly.

4. Cookies & Tracking

We use cookies and similar technologies to understand usage behavior and deliver a better user experience. You can manage your cookie preferences in your browser settings.

5. How We Share Data

Third-party service providers (e.g. payment processors, analytics tools)
Teachers and Schools for student learning and performance tracking
With your consent for optional services or marketing
Legal Compliance when required by law or legal action
Business Transfers: If we are acquired or merged with another company

6. Your Rights

You have the right to:

Access your personal data
Request corrections or deletion of your information
Withdraw consent (where applicable)
Request a copy of your stored data

To exercise these rights, please contact us at bitsnbytesedu.com.

7. Data Retention

We retain your information as long as necessary to provide our services and meet legal obligations. If you delete your account, we may retain limited data for security, backups, or legal purposes.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Data Security

We implement industry-standard security measures including encryption, secure hosting, and access controls to protect your data from unauthorized access, loss, or misuse.

10. Updates to this Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date. Your continued use of our services after changes have been posted means you accept those changes.